May 22, 2013

Communication is the “KEY” component between the NFL and its Players

“When people stop coming to you with their problems, this indicates a failure in leadership.” – Gen. Colin Powell

If players are truly the driving force behind the success of any franchise, and clearly they are the end result on Sundays, then ownerships should continue to explore new ways of maximizing their talents to the fullest extent.  Many might argue that it’s the very “team concept” of football (more than any other organized sport) that requires rigid emphasis in the face of the core values of the “Me” player.

Certainly this has been a popular focal point over the past few seasons with regards to League imposed discipline, as well as with the Club selections of leadership and management.  But a new generation of athlete may be forcing us to quickly relook at our own values with regards to “team building” and open up a whole new way of managing professional sports franchises.

A partnership approach may be the wave of the future.  Clubs that show flexibility and understanding towards the leadership and development of their “Me” players will undoubtedly find the road to a championship a little easier to navigate.  “Me” players willing to integrate as individuals into all facets of a club’s internal culture will in turn maximize their opportunities both on and off the field.

I disagree with the notion that to build a successful team all its members should be treated in a “cookie cutter” fashion.  Individual dynamics are what make a team strong.  It’s the inability of leadership to manage, motivate and direct the individual that is toxic to a team environment.  The very nature of the “Me” generation probably scares most who are unprepared to deal with this differing viewpoint of life and the workplace.

NFL owners can meet this challenge by understanding their core values/needs and providing the leadership and environment that will cultivate their best efforts as members of their club.

In an earlier post I mentioned five issues that are related to the “Me’s” and it would behoove ownerships to address these if they wish to bridge the GEN Y gap; development, feedback, parental influence, compensation and retention.

FEEDBACK – The “Me’s” are in constant need of it and require a positive approach.  Eliminate any ambiguities by clearly defining your requirements with regard to everything.  “Dog cussing” a player into toughness won’t get it done.  I’ve seen this technique in action and it flat doesn’t work.  The coach may think he’s getting the point across but he’s only getting “dog cussed” back and this is no way to build consistent loyalty with your roster.

As a former Air Force Officer, coach and General Manager I’m not saying to coddle players by any means.  I will say that if I had been on the field in turn “dog cussing” our coaches for their own inefficiencies they wouldn’t have liked that much either.  This is a group that wants “in” on the whole picture.  They require a lot of teaching and coaching, not regurgitation of information.  Clubs will need to “listen” and be open to the concerns of their players.

I’ve probably spoken with close to 150 or 160 current and former NFL players over the past two to three years.  In canvassing their concerns with issues between players and clubs, by far the number one answer was “lack of communication”.  Little to no feedback is ever given by the club’s coaches or personnel staff regarding most issues facing players today.

How do you envision the communication between your team and its players? Is it even important to you?

 

 

Can NFL Owners see the forest for the trees?

“Before following a leader it is wise to see if he is headed in the right direction.” – from The Power of Goals

Key is the ability for an owner to create stability in the midst of change, a dichotomy of thought but achievable through consistency.  Consistency in leadership and the principles and values related to that change.  First and foremost is the ability to convey the message of “the mission” of the organization to group (“GEN Y” or “Me” players).  Above all else the ability to understand and see the big picture, then create systems and programs that utilize the talents that these players bring to the Club to their fullest.

A professional football franchise in today’s game is much too large and complexly integrated to allow for any one person to fully oversee every aspect of its operations.  Certainly an overall direction can be implemented by a single individual, but the “Christmas Tree” approach to leadership (one direction – top, down) is not the best method in maximizing the abilities of an organization, especially in dealing with “Me’s”.

“The Apple Tree” analogy is a better fit.  Here the leader possesses the skills and know how to communicate not only up to ownership, but down through the organization (trunk and roots) and side to side (branches and limbs) with the media and fans.  This may seem a bit obvious to most, but it is very rare to find these types of leaders with the understanding and abilities to do just that.  Advanced communication skills are necessary to allow flexibility in the flow of information to a diverse constituency.  Too many in today’s NFL just aren’t prepared to do so.

Head Coaches without a personal computer or the ability to even email will have a difficult time in getting across any message, not to mention a game plan, to this group of players.  Their minds just don’t function on this outdated and mundane plane of thinking.    “No way, a coach without a PC?”  You’d be surprised, if not shocked.

Problem solving at the ownership level inevitably reverts back to the influence of coaches but frequently so through their singular knowledge of an offensive or defensive system, and all too less often on their ability to actually “lead” their organizations.  What other business would put forth the fortunes of a billion dollar company in the hands of a less than prepared CEO?

Too often the very leadership that owners expect from their coaches and front office executives is learned OJT and played out for all of their fans through the media (there are plenty of recent examples to choose from).  At a time when owners are looking for more and more ways to generate income from their organizations, can they truly rely upon “on the job training” when dealing with their most valuable assets (the players)?

For instance, let’s take the first two seasons after the last CBA agreement (2006 & 2007).  On average there was $22.66 million in cap dollars allocated to players no longer with their Clubs, effectively equating to an EQUAL amount of paid cash going “unearned” over the remaining years of the terminated contracts (if you’re taking into account the literal idea of proration).  Multiply that total by 32 teams and you’re well over $725 million in just two seasons!!!  Where and with whom does “the buck stop”?

In many cases it may be time to subcontract other outside service companies that are more prepared and adept at handling these very issues Clubs will face in the future.  Lean and mean, while seeking expert advice and counsel in sensitive areas of dealing with player performance and development should be the very makeup of Clubs in the NFL’s future.

Has the leadership with your club (Head Coach, GM, Owner, etc…) got a grasp of the issues?